How to request a refund

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it.
4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

Download current and previous versions of Apple's iOS, iPadOS, watchOS, tvOS and audioOS firmware and receive notifications when new firmwares are released. 1 Choose a product. 2 Choose a platform. 3 Choose a version. Open App Signer, select the deb, your signing certificate, and the provisioning profile. Click start and select an output filename. To install the app onto your device go back into Xcode, select the Window menu and then click devices. Then click the + and select the file generated by iOS App Signer.

If you can't request a refund on reportaproblem.apple.com

If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.

If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.

1. Code signing your app assures users that it is from a known source and the app hasn’t been modified since it was last signed. Before your app can integrate app services, be installed on a device, or be submitted to the App Store, it must be signed with a certificate issued by Apple.
2. Code Signing for iOS and tvOS Apps. Signulous is a user-friendly code signing platform for iOS and tvOS. Upload and sign your own apps, or choose from our extensive app library.

Get more information about refunds

See how long refunds take.

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For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.

Problem with a subscription?

You can request a refund. You can also cancel the subscription.

If you or a family member bought an item by accident

If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.

Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations.

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