Sharefile For Mac



Applicable Products

Citrix Files Mac

Set up Windows to share files with Mac users. To let users connect to a Windows computer from a Mac, you need to share a folder on the Windows computer. Set up sharing on a Windows 7, Windows 8, or Windows 10 computer. To share a folder, right-click the folder’s icon, then choose “Share with.” Choose “Specific people,” then follow the. For all ShareFile Sync for Mac Users: ShareFile Sync users can migrate data and settings from ShareFile Sync to Citrix Files for Mac using the Help menu. Users with ShareFile Sync installed have an option to migrate to using Citrix Files in the Help Menu.

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  • ShareFile

Instructions


Sync Dashboard

ShareFile Sync for Mac version 2.4 and later includes a Dashboard you can view from your Task Tray. The Dashboard feature requires Mac OS X Yosemite and later. Users on earlier operating systems can access the below options as they were present in Sync for Mac 2.3

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You can view currently syncing and synced files, currently checked out files, start or pause the Sync process, open your root Sync location, launch the ShareFile website in your default browser, access Sync Preferences or Exit the Sync program all from this Dashboard.

Sharefile For Mac

To open a file in its native program, double-click the file. This requires that you have a compatible version of the file's program installed on your machine.
The Dashboard will also provide you with details for various errors you may encounter while syncing. Click the orange icon to access these details.

Launch website

To reach the homepage of your ShareFile account, access the Dashboard, then select Launch website.

To go directly to a particular folder in the ShareFile web application, Control-Click the Folder in Mac Finder, select ShareFile and then click Open Folder.This will open a browser window directly to that folder's URL.

Sync additional folders

In addition to your Personal Folders, you can choose to sync Shared Folders or Favorite Folders. To do so, access the Dashboard, then select Preferences.

Next, click the Edit button beneath ShareFile Folders. From this menu, you can view your Shared Folders and Favorite Folders by clicking the appropriate tabs.
Note: Removing a folder from your list of synced items will move that content to your computer's Recycle Bin.


Accessing the synced folder

To quickly access the local syncing folder, access the Dashboard and click the Folder icon as shown below.

You can also access the folder by clicking the ShareFile link that was automatically added to your Favorites sidebar in Finder.

Within the synced ShareFile folder, you will see 3 folderrs: Personal Folders, Shared Folders, and Favorite Folders.

You can navigate to any of your synced folders here. To upload a file or folder to ShareFile, move or drag the file or folder to within Personal Folders or within a shared or favorite folder.

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You will not be able to place or save files or folders at the ShareFile, Shared Folder or Favorite Folder root levels. Please navigate within Personal Folders or within a shared or favorite folder to do so.

Icons on the file or folder will let you know when an item is currently syncing or if an error has occurred. Boost fps for mac.

Should I sync Favorite Folders that are already in my Personal Folders section?

  • No, as all folders and files in your Personal Folders are automatically synced by default, unless you edit your synced items manually.
  • Doing so will sync the files in two different locations and will cause unnecessary uploads and downloads.

Can I use Sync to upload files to a folder if I don't have Upload permissions on it?

  • No, you cannot add files to the local folder location. If you attempt to do so, you will receive an error message.

I have a large amount of files in the Personal Folders section of my account..

  • Users with more than 250,000 files in their Personal Folders may experience issues with the ShareFile Sync for Mac tool.


Deleting Files from Sync Location

When you delete a file from your sync location, it is moved to the Trash. If you share a sync location with another user and you delete a file, the file will be moved to the local Trash folder AND the local Trash of any user currently synced to that location.

Renaming Folders in the Sync Location

As a best practice, ShareFile recommends renaming folders in the ShareFile web application, and not locally. When renaming folder directories locally, Sync will need to perform a new upload or download of data, which may not be ideal for certain use cases.

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Create links to files

To create a link to a file, Control-Click any file and select the ShareFile option. You can choose to have the link copied to your clipboard or to have it placed in a new email message using the Email link option. A link created by this method will not require the recipient to log in or enter their name and email address, and therefore will show up in reporting as “Anonymous.” This link will be valid for one week and you will not be notified when the file has been downloaded.

Finder Toolbar

Users on Mac OS X 10.10 and later can access the above options in the Finder toolbar.


Move File to ShareFile

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You can quickly move files located on your device into your ShareFile account. To do so, right-click the file and select Move to ShareFile. The file will be added to your ShareFile account.

Sharefile For Mac


Change Link Expiration Settings

When sharing files from your Sync app, the expiration date of your download links is dictated by the Expiration Policy. You can modify the default Expiration Policy in the Preferences menu. To do so, right-click the Sync icon in your system tray and choose Preferences.

Check In Check Out

You may check out files using the ShareFile Sync app. This feature requires ShareFile Sync for Macversion 2.1.113 or later.

You may check out files in the ShareFile context menu, as shown below. The file will remain checked out for 24 hours. During this time, you may discard your check out, or check in the updated file by accessing the context menu once more. The orange check out icon indicates that the file and folder is currently checked out. While a file is checked out, it is read-only. Please note that the creation of a file under a new name will create a new file in your account, rather than modify the checked out file.

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Help Menu

Users can access the Help menu by accessing the Dashboard and then clicking Help.

Submit Logs

Users can submit troubleshooting logs directly to ShareFile Customer Care. The Logs option can be found in the Preferences menu. Click the About button. You may view the logs locally or submit them directly to ShareFile.

Special Characters

Sharefile App For Mac

Sharefile For Mac

Sharefile Sync For Mac

The following characters should not be used in folder or file names.

  • /
  • .
  • ,
  • :
  • ;
  • *
  • ?
  • '
  • <
  • >
  • A filename ending with a period without an extension
  • File names with leading or trailing whitespaces.